Skip to content

OCTAsmart – Frequently Asked Questions

Hopefuly you can find everything you want on our site, but just in case you’ve still got questions then here’s a few more answers for you.

What are the size dimensions for the Octasmart Mattreses and Toppers?

Single 90×180 cm
Double 135x200cm
Queen 150x200cm
King 180x200cm

Why is keeping cool so important to a good night’s sleep?

Staying cool is vital to good sleep. Your body temperature naturally falls in the evening, signaling that it’s time for bed. A lower temperature also tells your body to produce melatonin, the sleep hormone.
There’s no doubt that you get better sleep when you’re cool and comfortable (not hot and sweaty). The American Sleep Foundation has even recognized temperature as the #1 disrupter of sleep.

What makes Octasmart Mattresses and Toppers cooler than other mattresses and mattress toppers?

Our Octasmart range features our Octaspring® technology which delivers 25X cooler sleep with our expertly crafted Octacell™ technology
integrated with 10,000 air filled cells. These magical little cells provide cool comfort helping you to sleep faster, deeper and longer. We don’t use surface chemicals (which lose their cool once you’re on them).

How long does it take Octasmart® products to ship?

Shipping times are currently 2-6 days depending on where you are in the country

Why do we require that you use your Octasmart® Essentials Memory Topper for a minimum of 30 nights?

It generally takes that amount of time for your body to adjust to sleeping on a proper support surface. We want you to be fully satisfied with your product and ask that you give it a minimum of 30 nights before being eligible to return it within our 100 Night, Risk Free Trial.

How can I contact Customer Service?

We are committed to providing the best products and friendliest Customer Service. If you should have any questions about ordering or a question about any of our great products, please feel free to email

I’ve heard Octasmart® has a lower carbon footprint than other mattresses. Is that true?

Yes, it is. Due to our Octacell Technology, our products use 50% less materials creating less waste and no metals which is better for the environment.

Get in Touch

If you have any more questions please email us at